What is Dutywise?
Dutywise is a full-service modern drawback broker. Our proprietary AI-powered platform is fully integrated with CBP and enables companies to maximize their drawback with a significant increase in compliance and efficiency. The Dutywise team has helped facilitate over $250 million in drawback claims over our careers, making us one of the most trusted and experienced partners in the industry for duty drawback.
What is Drawback?
Drawback is the refund of customs duties, certain taxes and fees that have been collected upon the importation of goods and refunded by the U.S. Customs and Border Protection (CBP) when companies then subsequently export or destroy unused or rejected goods, or products that have been manufactured from imported components or raw materials. Up to 99% of duties, taxes and fees can be refunded upon evidence or export destruction with a filed drawback claim.
Seamless data collection
No more hunting down your data across the company. Retrieve the data directly from your ERP and ACE account for seamless data collection.
Claim validation
Streamline your claim using our proprietary validation engine to flag potential issues and correct them before claim submission.
Complete document retention
Securely store all your filing related documents with Dutywise for easy retrieval and records management of your claim. Simplify your program compliance without needing to make changes to your internal systems.
The Dutywise platform
State of the art technology
A modern cloud-based platform to handle your drawback claim from start to finish
Document management
Hassle free storage of your necessary documents to meet compliance requirements
ERP Integration
Simplify data collection and future claims with direct integration to your ERP
Audit support
We stand by our work with support for all CBP inquiries related to your claim submission
Compliance
Meets CBP requirements for US customs data management and processing
Security
Bank grade security and encryption ensuring your data is private and protected
Frequently Asked Questions
Is it really possible to get money back on duties?
Yes, and many companies are surprised to learn how much of their duties may be eligible for a refund via drawback. That being said, it does require a few steps: 1) the company must qualify (via export or destruction of goods), 2) the company must have the right to drawback (often as the exporter of record or via assignment of drawback rights from the exporter) and 3) the company must have the records that provide proof of import, sale, and export.
Why have I not heard about duty drawback? Is it a new program?
Many exporters are not aware of the program even though they qualify. Duty Drawback is the oldest trade program in the United States, enacted by the second Act of Congress in 1789. The updated Section 301 tariffs in 2018 that tax the import of Chinese goods have significantly increased the potential for drawback claims.
Who is qualified for drawback?
For drawback on exported goods, the Exporter of Record (EOR) is the primary entity with rights for claiming drawback. In many cases, the Importer of Record (IOR) is the one filing the claim, with cooperation from their export partner. For drawback on goods that were were destroyed and never exported, the Destroyer is the entity with primary drawback rights.
How much does it cost?
Dutywise provides a free consultation to get started and see if you might qualify. There is no up front cost to file the claim, Dutywise only charges when you receive your refund!
